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Questions buyers ask us

If your question is not here, send it to us — we answer new questions within one business day.

Ordering and quantity

What is your minimum order quantity?

One piece per model for sampling. For production runs we agree a quantity per order based on the model and finish — tell us your target volume and destination and we will quote accordingly. Because we are the factory, there is no additional trading margin on top of the quotation.

Can I mix several models in one order?

Yes. Mixed orders are normal for furniture, and we will advise on how to load them so the container is used efficiently. Send us the list with quantities and we will propose a loading plan.

Do you supply a sample before mass production?

For custom models, yes — we produce a pre-production sample for your approval so that finish, dimensions and upholstery are agreed on a physical piece rather than a description. Sampling cost and timing are quoted separately.

Production and lead time

How long does production take?

Our standard preparation time is about 25 days from confirmed order and deposit. Custom sizes, special finishes, new fabric or leather sourcing and large quantities can extend this. The schedule is confirmed in writing before you pay.

Can you produce from our own drawings or sample?

Yes. OEM and design services are core to what we do. Send a drawing, a reference photo, a competitor sample or a rough sketch, and we will come back with a proposal, a quotation and, where useful, a pre-production sample.

What exactly can be customized?

Fabric and leather selection, paint colour, dimensions and structure. Read the customization page for the full list of materials, or send us the specification you have in mind.

Payment, delivery and documents

Which payment methods and terms do you accept?

T/T, L/C, D/P, D/A, credit card, PayPal, Western Union, MoneyGram, Escrow and cash. Which one fits depends on the order value and your bank — we will tell you what we recommend and why.

Which delivery terms do you quote?

FOB, CIF, CFR, EXW, FAS, CIP, FCA, CPT, DAP, DDP, DDU and express delivery. Most wholesale buyers take FOB Shanghai; if you prefer a landed cost, ask for DDP or CIF.

Which currencies can you quote in?

USD, EUR, GBP, JPY, CAD, AUD, HKD, CHF and CNY.

Which certifications do you hold?

CE (No. CTG2506180519I-SC137AJ), RoHS (No. BT250985653387DC), General Certificate of Conformity GCC (No. TQT0254J35E), German EPR packaging registration (No. DE4598099146091) and the registered trademark MYHOME (No. 25214616). Certificates are shared on request.

How is the furniture packed for sea freight?

Packing is specified for container transport and can be adapted for your destination's requirements, including the German packaging registration rules. Tell us the destination and mode of transport and we will confirm the packing specification.

Working with us

Which languages does your export team speak?

English, Spanish, French, German, Portuguese, Russian, Arabic, Japanese, Korean, Hindi and Italian — our foreign trade team has 6–10 people.

Can we visit the factory or send an inspection agency?

Yes. Buyers and third-party inspection agencies are welcome by appointment at Workshop 1 and 3, No. 392 Fengliang Road, Fengcheng Town, Fengxian District, Shanghai.

How fast will I get a reply?

We reply to new enquiries within one business day (China Standard Time, UTC+8). If it is urgent, send a WhatsApp message — the number is in the footer of every page.

Still have a question?

Send it with your product list, and we will answer it together with a quotation.

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